Privacy Policy

Last Updated: 08 October 2026

Welcome to ShopingGo.in, an online multi-category shopping store operated by Yashraj Communication (“ShopingGo”, “we”, “us”, or “our”).

We respect your privacy and are committed to protecting the personal information you provide while using our website, products and services.

By accessing or using ShopingGo.in, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, create an account, place an order, contact us, or otherwise interact with ShopingGo.in, we may collect the following information:

A. Personal Information

Depending on your interaction with our website, we may collect:

Full Name
Mobile Number
Email Address
Billing Address
Shipping/Delivery Address
City, State and PIN Code
Account login information
Order and purchase details
Customer support communications
Information voluntarily provided through forms, WhatsApp or other communication channels

B. Payment Information

Payments may be processed through third-party payment gateway providers.

ShoppingGo does not normally store your complete debit card, credit card, UPI PIN, CVV or banking passwords on its own servers.

Payment-related information may be processed directly by authorised payment gateway providers according to their respective privacy and security policies.

C. Technical Information

When you visit ShopingGo.in, certain technical information may be automatically collected, such as:

IP address
Browser type
Device type
Operating system
Website pages visited
Date and time of visit
Referring website
Approximate location based on technical information
Cookies and similar technologies

2. How We Use Your Information

We may use your information for the following purposes:

To create and manage your customer account
To process and deliver your orders
To confirm orders and deliveries
To contact you regarding your order
To provide customer support
To process payments and refunds
To arrange shipping and delivery
To send OTPs for login, registration or verification
To prevent fraud, misuse and unauthorised transactions
To improve our website, products and services
To personalise your shopping experience
To send important service-related notifications
To send promotional offers, discounts and marketing communications where permitted
To analyse website traffic and performance
To maintain website security
To comply with applicable laws and legal requirements

We aim to collect and process only information that is reasonably necessary for the relevant purpose.

3. Account Registration and OTP

If you create an account on ShopingGo.in, we may use your mobile number and/or email address for account verification and authentication.

Where OTP verification is used, the OTP may be processed through third-party SMS, WhatsApp or authentication service providers.

You should never share your OTP, password or other authentication information with anyone.

4. Order and Delivery Information

When you place an order, we may use your name, mobile number, email address and delivery address to:

Process your order
Generate invoices
Arrange shipment
Provide tracking information
Communicate with delivery partners
Contact you regarding delivery or order-related issues
Handle returns, replacements and refunds

We may share necessary delivery information with authorised logistics and delivery partners for the purpose of fulfilling your order.

5. Payment Services

ShopingGo.in may use third-party payment gateway providers such as payment processors, banks, UPI providers or other authorised payment service providers.

Payment information may be handled by these providers according to their own terms and privacy policies.

ShopingGo does not ask customers to provide confidential banking passwords, UPI PINs or OTPs through WhatsApp, telephone calls or unofficial channels.

6. Cookies and Similar Technologies

ShopingGo.in may use cookies and similar technologies to:

Keep you logged in
Remember shopping cart information
Improve website functionality
Understand how visitors use our website
Improve website performance
Provide relevant content and advertisements
Measure advertising and marketing performance
Detect fraudulent or suspicious activity

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Analytics and Advertising

We may use third-party analytics and advertising technologies such as Google Analytics, Google Ads, Meta/Facebook Pixel or similar services.

These technologies may collect information such as:

Device information
Browser information
Pages visited
Website interactions
Advertising interactions
Approximate location
Purchase or conversion-related information where applicable

These services help us understand website usage, improve our advertising and provide more relevant offers.

Third-party platforms process information according to their own privacy policies.

8. WhatsApp, SMS, Email and Phone Communication

We may contact customers through:

Phone calls
SMS
WhatsApp
Email
Website notifications

Such communication may be used for:

Order confirmation
Delivery updates
Payment-related information
OTP verification
Customer support
Return/replacement information
Important account notifications
Promotional communications where permitted

You may request to stop promotional communications. However, we may continue sending essential transactional or service-related communications relating to your orders or account.

9. Sharing of Information

We do not sell or rent your personal information to third parties as a standalone commercial product.

We may share necessary information with trusted third parties when required to provide our services, including:

Payment gateway providers
Banks and financial service providers
Courier and logistics partners
SMS and OTP service providers
WhatsApp or communication service providers
Email service providers
Website hosting and technology providers
Analytics and advertising service providers
Customer support/service providers
Government authorities or law-enforcement agencies where legally required

Third parties are expected to process information only for legitimate purposes connected with the services they provide.

10. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

Unauthorised access
Unauthorised disclosure
Loss or misuse
Alteration
Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

Completing orders
Providing customer support
Handling returns and refunds
Maintaining business and transaction records
Preventing fraud
Resolving disputes
Complying with applicable legal, tax and accounting requirements

When personal information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable legal requirements.

12. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal data, including the ability to:

Request information about personal data processed by us
Request correction of inaccurate or incomplete information
Withdraw consent where processing is based on consent
Request deletion/erasure where legally applicable
Raise a grievance regarding the processing of your personal data
Request information about how your personal data is being used

Requests may be made using the contact details provided in this Privacy Policy.

Where consent is the basis for processing, withdrawal of consent should be possible with reasonable ease. The withdrawal of consent does not affect the legality of processing carried out before withdrawal.

Certain information may need to be retained where required by law or necessary for legitimate business, security, fraud-prevention, accounting or dispute-resolution purposes.

13. Children's Privacy

ShopingGo.in is intended for general consumers and is not specifically directed at children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

14. Third-Party Websites

Our website may contain links to third-party websites, payment

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: shopinggo.in@gmail.com
Phone: +91 76202 02017
Address: Balaji Nagar, Padmavati Nagar,Daund,Pune